Privacy Policy

  1. Responsible body:

Praxilla GmbH

Hafenstr. 47-51, 4020 Linz


  1. Processing related to potential customers:
  • Purpose: To contact for offers and services.
  • Data: name, email, phone, communication history.
  • Legal basis: legitimate interest or fulfillment of contract.
  • Storage period: Until customer decision or legal requirements.
  • Recipient: Internal employees.


  1. Processing in the event of a purchase:
  • Purpose: Carrying out transactions, accounting, creating user account.
  • Data: First name, last name, payment method and data, email address, physical address.
  • Legal basis: fulfillment of the contract.
  • Storage period: As long as the customer relationship exists.
  • Recipients: Internal accounting staff, tax advisors.


  1. Website Management:
  • Purpose: Support and maintenance of the website.
  • Data: Log data, subscription purchase history.
  • Legal basis: Legitimate interest in the website functionality.
  • Retention Duration: Subject to troubleshooting and security requirements.
  • Recipient: Internal technical


  1. CRM system:
  • Purpose: Internal customer relationship management.
  • Data: customer contact information, communication history.
  • Legal basis: Legitimate interest in customer management.
  • Storage period: As long as the customer relationship exists.
  • Recipient: Internal employees.


  1. Data security measures:
  • We store the data in a database associated with our website praxilla.io which is hosted on Amazon Web Services in the region of Europe-Frankfort. The data storage is GDPR compliant, access to it is secured with username and password and only the technical team members of Praxilla have access to it.
  • When sending user information to third parties like the tax advisor, we use dedicated systems for that, and only the people concerned from both parties have access to it.


  1. Data transfer to third parties:
  • Purpose: Exchange of data with external service providers, partners or third parties.
  • Data: First name, last name, payment method and data, email address, physical address.
  • Legal basis: fulfillment of contract or legitimate interest.
  • Storage period: As long as necessary for the collaboration or as required by law.
  • Recipients: External service providers/tax advisor.
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